+35%
On-Time Delivery
Star Trims – ProTracker
Business Need
The Challenge Behind the Project
Star Trims operates in a fast-paced apparel accessories and trims supply environment in South Africa where timing, accuracy, and cross-team coordination are critical to every order. The company suffered from limited visibility into order progress across departments, manual tracking of production and delivery timelines, lack of centralized data for real-time decisions, and persistent delays caused by miscommunication between merchandising and production. There was no system to track commitments versus actual delivery performance. With 50+ users across the business needing coordination, a real-time tracking system was essential to connect teams, streamline workflows, and improve delivery reliability.
Result
Measurable Impact Delivered
ProTracker transformed Star Trims from reactive, manual processes to a proactive real-time tracking environment. Delivery performance improved, order tracking time dropped significantly, and for the first time, merchandising and production teams operated from the same live data.
-40%
Order Tracking Time
+30%
Team Coordination
100% Real-time
Active Order Visibility
Significantly Reduced
Manual Tracking Errors
50+
Active Users
Collaboration Overview
How We Worked Together
Project Duration
4–5 Months
Team Size
6–8 Members
Modules Delivered
4
Active Users
50+
Location
South Africa
Rollout
Phased with Training
At a Glance
Industry
Apparel Accessories & Trims Manufacturing
Country
South Africa
Solutions
ProTracker Production SystemOrder TrackingDelivery Management
Services
Custom System DevelopmentProcess DigitizationWorkflow Automation
Technologies
Vue.jsBladePHPLaravel
Frameworks
Vue.jsBladeLaravelTailwindCSS